Tell us whether you accept cookies
information about how you use ‘Get help with ESFA services’. We use this information to make the
website work as well as possible and improve government services.
This is a new service – your will help us to improve it.
You will be able to post, reply and subscribe once the ESFA approves your account for this community.
Hello, we are getting completion holdbacks on our standard learners and have done all the necessary checks on the ILR to ensure everything is entered correctly however this hasn't seemed to release them. A particular learner in question has payment records up to date (incentive payments as 16-18 however PICs is giving an audit warning to say no PMR1/PMR2 records??) not a DLOCK and all end dates align with correct achievement date. Any suggestions on fixing this?