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Created 28 April 2021 15:11
We are exploring ways of making our sign-up process more digital and user friendly and I wanted to check whether a document sent to a learner or employer, that would usually have a wet signature, could be replaced by sending it with a read receipt and asking the learner or employer to respond via email their agreement/confirmation of the document - and hence their unique email address would become the signature, in effect. Would this be deemed 'auditable' evidence for the ESFA PFA team? MTIA
No one has replied to this post.
You must obtain wet or verifiable electronic signatures as per the funding rule.
There is current COVID-19 flexibility for Wet signatures but this is only a temporary flexibility: Where the provider cannot obtain a wet signature, it retains a record of acknowledgement or adoption of a genuine electronic message or document.
30 April 2021 12:57
We have a system of students logging in to their college account and digitally "signing" their enrolment details by clicking a button. We can verify it was them because they were logged in with their own password. If you're using a college email address, then I'd argue the verification you're proposing is as robust. Not sure about personal emails. Also, we never send personal details to personal email addresses, as the number of times they've been mistyped/written (where they didn't register online), is ridiculous! We can't risk sending personal details to the wrong person.
04 May 2021 09:56
04 May 2021 10:06
Thanks everyone for your responses, that's really helpful. I've spoken to Docusign just now and think this is just what we're looking for - so thank you for that Kelly. Thanks again
04 May 2021 11:25
Just as an alternative, Signable is a lot like Docusign, I think we've used both at times. Like Kelly, that's what we use for apprentices.
04 May 2021 12:28