Nicholas Catterall

Issue with expired funds



I was hoping someone could help me with a problem.

We have an apprentice whose employer reserved non-levy funds at the start of the apprenticeship. Unfortunately, due to an admin issue we didn’t get the apprentice on the ILR in time and the funds have now expired. The apprentice has been studying with us since the intended start date, we just haven’t received payment.

Am I right in thinking we need to:

  • Ask the employer to request new funds from a new start date in the future. With a new price that excludes the period he has already studied (essentially taking a hit on our income for the error)
  • We need to issue new documents to show a new start date the matches the new funds request?

 Many thanks



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