information about how you use ‘Get help with ESFA services’. We use this information to make the
website work as well as possible and improve government services.
You have accepted all cookies. You can change your cookie settings at any
This is a new service – your feedback will help us to improve it.
Created 26 April 2021 09:21
Does anybody else have an issue with Data Mismatches showing on DAS, but then looking at the apprentice's record, nothing is showing?
No one has replied to this post.
Have a look just above the learner record, Claire, any data mismatches will show a notification and if you click 'view' it will say what is in DAS and what is in the ILR that is different. It will invite you to either ask the employer to change the learner record, or you change your ILR to match DAS.
26 April 2021 09:35
But also worth pointing out that there are a bunch of "ghost" mismatches on AS, so if the ILR and DLOCK validation reports are clear (or, to put it more bluntly, if you're getting paid for a learner!), any weird things on AS can be ignored...
26 April 2021 09:41
Known issue see: https://help.apprenticeships.education.gov.uk/hc/en-gb/articles/360018872359-Incorrect-data-mismatch-notifications-for-training-providers
26 April 2021 11:46
Thanks everyone. Sue - I've been doing that but was getting very frustrated at not seeing anything! Thanks Martin - it all makes sense now.
26 April 2021 12:20
We have seen this issue for over a year with data mismatches. It makes it much harder when we have to deal with report problems like this.
28 April 2021 11:50