Karen White

Dlock errors and not receiving funding

Created

Hi please help me

We have not received all of our funding for over two months now. I have had this investigated by ESFA twice now. Yesterday i received an email to say there were two Dlocks 7 and 9 - which can't be correct as i have checked our ILR and the apprenticeship service site - all information seems correct. 

These errors are not showing in reports either. I have spent weeks on line chats trying to resolve the issue of why we are not receiving our full funding - i can't speak to anyone in the technical team - but receive inaccurate emails from them

i am at my wits end now. 

 

Any ideas of how to resolve this?

 

thanks Karen 

Replies

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Given

Please help with this, we are getting Dlock 10 as employer has stopped

 

Martin West

You will need to explain what has gone on as the start date have changed from Mar 2021 to Sep 2021?

We now have two posts with the same name this is not good.

Given

The learner started in March 2021 with one organisation and later moved to another organisation in September 2021. Employer started and mistakenly stopped and then restarted the learner on DAS. 

Martin West

Did the change apply within 30 days (changes made on original ILR record or was this a withdrawal and then a restart? will also need to know the dates and what TNP records were included and what dates applied and the last date funding was received.

Given

Hello, Can someone please help, I have prospective learners who live in England. They work for the organisation whose headquarters are in Northern Ireland, they are paid by the branch in Northern Ireland, the employer would like us to training them. Being that Northern Ireland is outside England hence not under ESFA, is there a solution to this?

Martin West

All employers in the UK are subject to the Apprenticeship levy as a Tax but it is not the employer who needs to be eligible it is the Apprentice as per the following from the funding rules.

P68.7 Spend at least 50% of their working hours in England over the duration of the apprenticeship. When determining eligibility at the start of the apprenticeship, you must be confident that the apprentice will spend at least 50% of their working hours in England over the duration of the apprenticeship. For working hours to be counted in the 50% limit, they must be regular, planned, and known at the start of the apprenticeship. Refer to Annex A (paragraph P410) for exceptions to this rule.

HTH

Given

Hi Martin

Thank you very much for the response. The employees live in London and work for the branch in London however their wages are paid through the North Ireland branch. Can they still be enrolled under ESFA? apologies for asking too much, just want to make an informed decision.

Martin West

If it is a UK employer, and the Apprentices works in England for more than 50% of the time then they can be funded from DAS either from the Levy or ESFA if non levy.

Given

Thank you very much Martin

Given

Please help, I recently submitted the completions, received Data mismatch stating funds holdback, any ideas of reasons why funds held back?

 

Given

Hello Martin West

Please help, I recently submitted the completions, received Data mismatch stating funds holdback, any ideas of reasons why funds held back?

Martin West

There is no Data mismatch code stating funds holdback, what is the codes and detail?

Given

Hi Martin 

There is no code, does not show on the report as mismatch on shows in the FRM reason as Completion Holdback. What does it mean?

Martin West

Have you checked the Apps Co-Investment Contributions Report to see if there is any outstanding co-investment due from the employer?

Given

Yes there some outstanding payment from the employer. Does it mean that completion will only be released once the employer pays? How do i access the Apps Co-Investment Contribution?

Martin West

Yes the completion payment is withheld until all co-investment payments are reported in the ILR.

The report is one of the period end reports.

HTH

Given

Is there anything like ESFA regional manager? And if there is how do i find out who our regional manager is?

 

Given

Good morning, Please i need your advise, we use ILR entry tool, do we need to download the 2022 - 2023 version? or the previous version is okay, asking because when i tried new version i am getting less number of learners when i import the XML.

Martin West

You should create a new post heading as this is not related to the subject

You will as the tool migrates only continuing (Live) learners from the 21/22 ILR file.

Given

Hi Martin

Thank you very much, I tried to change the title but could not allow. If i have learners who have just completed by 31st July and only got information in August, how do i present them?

Martin West

You should update this in the 21/22 LET for your R13/R14 ILR and update also in 22/23 LET.

HTH