Apprenticeship Service Engagement

Training Providers: Take part in our research trial


We are currently developing a new service which will enable apprentices to view and confirm their apprenticeship details using the Apprenticeship Service. We are looking for 5 training providers to take part in our research trial to help us test the service before we release it further.


During the trial you will access a version of the service that is only available to selected training providers. The trial is due to start on the 27th July and will last for 3 weeks.


During this time, using your new service access, we would ask that volunteers:

  • Add apprentice email addresses as you register them onto the digital Apprenticeship Service
  • Share a research invitation (drafted by Education Skills Funding Agency) with 3 of your new apprentices
  • Test the notification view within the “manage your apprentices” section of the service
  • Respond to any apprentice questions about the service (with support and lines to take from us)
  • Encourage the apprentice to complete their online confirmation
  • Keep a record of queries from apprentices and any difficulties experienced with the new service
  • Taking part in a 20 minute check in with a user researcher half way through the trial and a follow up 30 minute discussion at the end of the trial


If you’re interested in participating, then please email us at: by no later than 16th July and we will arrange a call to confirm your participation and respond to any questions you might have.


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