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Yes, we have had this with multiple employers, our ILR is correct and matches the data the employer is providing them but doesn't allow them to claim. When I've followed up with the help desk they usually resolve it almost immediately and have informed me that their systems hadn't been updated!
Dave Williams
Traineeship employer incentive
Created
Hi All was just wondering are any employers reporting issues to the providers about not being able to claim the Traineeship Employer Incentive because the Gov web site says info doesn't match and when you check the ILR export it does ?