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Created 18 October 2021 08:42
we have had 2 employers contact us regards the following issue , they both have apprentices with us and they have been on programme for more than 6 months , however they have not received there government incentive for taking on a new apprentice. When they have logged onto there digital account the message they get is;
"Training provider needs to confirm they have started their apprenticeship"
Now the apprentice is on the DAS and also on the ILR and has been for 6 months ??
how do we confirm this other than what i said above , i have chedked on our digital account and there isnt anything on there either .
any help would be appreciated
No one has replied to this post.
Are the apprentices triggering any DLOCKS or errors in the ILR? Those will stop the confirmation
18 October 2021 11:25
no , nothing on the reports
18 October 2021 11:29
Morning we have the same issues. Employers are stating that their DAS account says they need to contact us as the training provider, as their payments have paused/stopped. But we have no DLOCK errors, we are being paid through the ILR. so i don't know what the problem is.
10 November 2021 09:18