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Created 04 August 2022 12:23
I'm having problems getting onto PDSAT- I keep getting an error message to say the SQL server instance that I have selected is invalid.
I have followed advise on a previous post about this (changing the SQL settings as advised in the post etc.) but no luck - I've even tried uninstalling and reinstalling. Still not working!
Is there a helpdesk I can contact at all or can anyone offer any further guidance please? I'm no computer genius so this talk of an SQL server is a bit much for me!
No one has replied to this post.
Open your PDSAT application and select the "email PDSAT helpdesk":
Once you click on this it will open 2 windows:
They will be able to send you instructions on what to do - might be worth having a member of your IT team to review with you.I came across the same problem and this is how i resolved it, hope this helps.
04 August 2022 12:33 (Edited)
I had the same problem , I had to get the IT department to assist in the end, I changed PC's I think they had to change the settings to be able to download the correct sql, good luck
08 August 2022 09:56