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Created 05 September 2022 10:20
Sent a file an hour a go, still processing. It usually comes back within a few minutes, just wondering whether anyone else is having the same issue or whether I should send a new file?
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Hi, I was just coming on here to post the same thing! Also been waiting over an hour, have submitted another file but that's stuck on 'processing' too...
05 September 2022 10:26
Thanks Steve, looks like it's 'wait and see'...
05 September 2022 10:28
My 21/22 file has now processed, one of my 22/23 has failed and the other one is still processing from 11:16 :-(
05 September 2022 11:40
Thanks Steve, my file failed too so I'll resubmit, thanks for letting me know :)
05 September 2022 11:46
Both of my 22/23 files have now failed, anybody else having this issue?
05 September 2022 13:17
No Steve, after you said, I sent a new file and that went through no problem. You had already sent your two files so maybe they were both caught up in the issue; I suspect if you send a third file now it will be OK...he says...
05 September 2022 13:21
Please see post regarding this temporary issue:
Further education and training providers community - Submit Learner Data - File Processing
05 September 2022 14:08