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Created 05 September 2022 13:58
We are aware of an issue on submit learner data which is causing files to process slower than usual, we are working to resolve this. Whilst we fix this there may be a delay of 2 to 3 hours before reports are available. This does not impact your ability to submit file but does mean that reports may not be available immediately.
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Thanks for this - just for info we are in the process of uploading a file (only 50 learners in the return) and its been like this for 15 mins so far:
05 September 2022 14:25
Hi, my file wont even upload and its been well over 10 minutes.
05 September 2022 14:28
Yes same here - i left it a good half hr still nothing - then tried to submit the file again and it told me i had submitted the file by that name.
Guess i will try again tomorrow now i know.
05 September 2022 15:18
Is this also now an issue where you can’t sign in? Been trying to log in for agas and the circle is just spinning
06 September 2022 05:12
I am now having issues signing in. Been trying to log in for ages and the circle is just spinning
06 September 2022 05:34
There also seems to be issues logging into AS as well
06 September 2022 06:16
I'm also having issues logging in.
06 September 2022 06:28
I'm also having this issue
06 September 2022 06:44
Unable to log into the DAS account as well as the SLD..
06 September 2022 06:50
I've just tried and unable to log into DAS as well
06 September 2022 06:59
I am having trouble actually finding an update from the ESFA since 14.28 yesterday. Maybe there is a problem there too!!!!!
06 September 2022 07:03
Same issues here cannot even login has anyone had a response from the ESFA or Service desk ?
06 September 2022 07:15
Same here - I have been trying to sign in for the last 2 hours
06 September 2022 07:17
We are aware that there are issues with logging into a number of systems, including SLD and DAS, and this is being investigated as a high priority.
06 September 2022 07:25
I've also been having troubles with both systems. Yesterday all uploads either failed or just stuck on trying to upload.
06 September 2022 07:28
Same problems here. Tried twice yesterday and unable to check if any success.
06 September 2022 07:38
It's letting me in DAS and SLD now, haven't tested an ILR upload yet though...
06 September 2022 07:47
Access has been restored people can try again but should be aware there may be some delays as a high volume of files will be being submitted.
06 September 2022 07:51
We have been able to now submit a file, just took a little longer to process hope you all get sorted
06 September 2022 08:38
Yes me too :)
06 September 2022 09:01
Just a quick update to let you know this issue has now been resolved.
06 September 2022 11:34
It's spinning again :)
06 September 2022 13:02
Oh no, was going to submit again but think I'll give it a miss :)
06 September 2022 13:06
Back to spinning here again too....
06 September 2022 13:10
Thank you for the updates, I have passed this to the technical team.
06 September 2022 13:48
Quick update, the issue has been resolved and you should be able process fine now.
06 September 2022 14:29
I am trying to upload R14 this morning and am getting this problem - is it being fixed?
17 October 2022 09:46
Hi Jane Free,
We have had reports this morning of issues uploading to SLD but has since been resolved. Is this affecting you currently?
17 October 2022 09:58
Hi Henry, it seems to be ok now. I have managed to upload a file.
17 October 2022 10:25