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31 October 2022 11:56
06 November 2020 10:01
Erica Phelpstead created a post, 30 September 2022 10:18
Hi i am not getting the answer i need from the AS account helpdesk just an automated message for the TEchnical Team so hoping as always i can get some help here.
I have had non payment issues for 2...
Erica Phelpstead created a post, 16 August 2022 12:58
Hi we have had an issue where an apprentice moved employers and despite everything looking in order in both AS accounts and the ILR no payments are being received. This has been logged with helpdes...
Erica Phelpstead created a post, 12 August 2022 14:00
I am, as i am sure others are, delighted that the OTJ is now a set 6 hrs per week but i thought the annual leave weeks no longer had to be deducted but i see the new "training plan (commitment stat...
Erica Phelpstead created a post, 19 July 2022 12:59
I know we are changing the Commitment Statement to Training Plan from August but is the Apprenticeship agreement remaining the same? I I have scoured ESFA site and cant see any change to the templ...
Erica Phelpstead created a post, 11 May 2022 11:25
I know this may be basic and i have searched guidance and here and cant seem to find the clarity! Am i right in thinking if a learner finally provides FS exemption evidence, within the funding year...
Erica Phelpstead created a post, 05 October 2021 11:20
With reference to the new apprentice email confirmation required for the AS account do they have to 'confirm' it to trigger funding. I have 4 unconfirmed and so do i just chase? I cant see any guid...
Erica Phelpstead created a post, 05 May 2021 10:35
I am a PICs user but can you tell me how we go about a change of circumstances where we have starting working with a learner, claiming on PICs for FS aims and then they "find" their Certificates ho...