Louise Tomkins

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Louise Tomkins commented,

Yes Ben James, ours is showing the error too, ours is sitting at 2-3% and we are showing requires improvement, but this is way below the 15% threshold and definitely nowhere near the 250 number. I suspect there is a definite bug in the system.

Yes Ben James, ours is showing the error too, ours is sitting at 2-3% and we are showing requires improvement, but this is way below the 15% threshold and definitely nowhere near the 250 number. I ...

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Louise Tomkins commented,

Thanks Paul, I can confirm mine is now updated. Many thanks Louise

Thanks Paul, I can confirm mine is now updated. Many thanks Louise

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Louise Tomkins commented,

Hi Margaret Foster, I sent a query to the ESFA this morning and got a response that they are having technical difficulties releasing the QAR P14, they will apparently update when this is resolved. Hope this helps Louise

Hi Margaret Foster, I sent a query to the ESFA this morning and got a response that they are having technical difficulties releasing the QAR P14, they will apparently update when this is resolved. ...

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Louise Tomkins commented,

Hi Linnea Clarke, These don't seem like technical issues and I am not sure the helpdesk will be able to assist, they appear to be issues you need to resolve directly with the employer. For example if the employer has stopped the apprentice, ask them directly to update/remove the stop to allow you to complete and access the remainder of the funding. When an apprentice moves employer, you need to get the previous employer to stop the record on the date they left employment and then you need the new employer to send you a cohort from their account for you to access the remainder of the funding, you won't be able to update the cohort for the new employer with the apprentice's details until the prior employer has stopped it on their side. The Apprenticeship Service is a nightmare with so much dependant on employers but the only way to resolve most of the issues is to have strong relationships with your employers, as it is them who in most cases will need to action things on their end to help you resolve some of these issues on your side, if we are struggling we usually do a screen share with an employer to talk them through it. Also, I'm sure you are aware, but if you are new to the apprenticeship service their YouTube channel is fairly good (search esfagovuk on YouTube). I hope this helps Louise

Hi Linnea Clarke, These don't seem like technical issues and I am not sure the helpdesk will be able to assist, they appear to be issues you need to resolve directly with the employer. For example ...